What Is It?

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What is this LiveDrive Online Backup Service and how does it work?

LiveDrive really is as simple as we’ve made out – it sits in the background and uploads copies of your important files to a secure server for you to access in the event of you loosing your files from your computer. It’s that simple. But for those of you who want a bit more detail, we’ve got it all below…

LiveDrive has been introduced to the Home Fix Computers product portfolio as we feel it has a wealth of benefits to offer our customers dealing with one of the most common concerns we hear about on a daily basis – loosing your important files such as Uni work, Photos, Accounts or mission critical documents. Its a very simple solution, looking after itself and making sure you don’t have to worry about forgetting to do your backups to your external hard disk in future – they’ve already been done by LiveDrive.

The Facts…

Over 60% of users have lost irreplaceable data from their computer. The files you store on your computer – photos, music, videos, emails and documents – are increasingly precious, but they’re so easy to lose. Hard drive failure, fire, theft or even just accidental user error can wipe out highly important content in seconds.

Before Livedrive you could only back up your data to CDs, DVDs, external drives or even backup tape, but all of this takes effort, you need to remember to do it, and they’re about as susceptible to failure, loss and damage as the PC itself.

Livedrive gets rid of this problem completely by providing a simple, secure and robust online backup solution. Just install it, select which folders you want to backup and forget about it. There’s no need to schedule your backups or leave your PC on overnight – it backs up your files as you work. There’s no limit on how much you back up either, so it’s completely hassle free.

Secure…

The files are stored using Military grade security, and are primarily stored on in a super fast data centre in London, but are also distributed across a network of data centres around the world.

Easy for you to access from anywhere…

Once your data is on these servers, you can access it via the online control panel or even via your smart phone or iPhone using the mobile site or iPhone App. LiveDrive aims to make it as easy as possible to access your files from anywhere, whether it be to recover from disaster or not. What’s more, the backup space is unlimited – meaning there is no limits to how much you data you can store on the servers. The only condition, is that you must still have the files on your computer too – it is not a means of storage in addition to your computer – it is purely for backup. Should you require that sort of service, please speak to us as we do have those facilities available.

There are many things about Livedrive Backup that make it stand out from other backup solutions. Here are just a few of them:

  • Extremely easy to set up – our simple step-by-step setup wizard helps you choose which files you want to backup. It literally takes a minute, and once you’re done, you don’t need to worry about it ever again.
  • Backs up your files as you work – you don’t need to worry about leaving your computer on overnight, or your backup suddenly starting up at a set time when you’re trying to do something else. You certainly don’t need to remember to do anything. Livedrive Backup just silently backs up your files as you work, so as soon as you change a file it’s instantly protected.
  • Stored off-site for complete safety – unlike backing up to an external drive, CD or DVD, Livedrive Backup copies your files to our secure servers in our carrier-grade data centres. This means that if the worst should happen– fire or theft – your data is still securely backed up in a completely different location to your PC.
  • Completely unlimited storage space – you can back up as much as you want with Livedrive. You don’t need to worry about your CD, DVD or backup tape being full – it will just keep backing up no matter how much you have on your PC.
  • Restore previous versions of files – sometimes a file is not lost or damaged, it’s just been changed in a way you don’t want. Maybe someone made alterations to a file and you need to restore it to a previous version. With Livedrive Backup you can – it stores the last 30 versions of any file, and you can download the older editions with one click.
  • View your backup files online from anywhere – your backups are not compressed into some obscure format or hidden in a dusty filing cabinet – they’re live online. Simply log in to your secure web portal and view them from anywhere. You can even play your music, view your Office documents, watch your movies and display your photos right from within your web browser!
A second chance…

If you delete a file on your PC then it is moved to the Recycle Bin in your web portal (even if it isn’t in your Recycle Bin in Windows). It stays here for at least 30 days, so you can restore it quickly and easily. To access your Recycle Bin, just log in to your web portal and click on the Backup tab and see the Recycle Bin in the left hand navigation.

Further more, Livedrive Backup keeps up to the last 30 versions of any file. Its easy to access them: log into your web portal, click on the Backup tab and navigate to the file. Double click on the file to view it’s properties – you’ll see a list of historical versions here and can download whichever one you want.

Doing the Business…

LiveDrive is ideal for business customers too! It can back up important Sage data, backup your shared folders on a server, or just backup your letterheads and adverts artwork. If it’s something you couldn’t run your business without, then why don’t you protect it? Every year many business fold because of data loss which they just simply can’t function without.

It’s easy to deploy onto all of your office computers – even your server. It doesn’t matter how technician your work force is as once installed, LiveDrive manages the rest and makes sure you stay on top of your backups.

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Credit / Debit Cards Accepted!

We accept payment via Credit / Debit Cards in both our Repair Centres and by our On-Site Engineers - all for your convenience.

Support: Whatever The Weather!

Too cold outside to bring your PC to us to be repaired?

Why not let us come to you? We have dedicated Technicians available to come out to you, saving you from having to de-ice the car and brave the cold this winter - whatever the weather!

Or why not give us a ring and make use of our state-of-the-art remote support facilities, allowing us to control and repair your computer over the Internet. Great for resolving software issues and virus infections.

Onsite prices are usually only £40 per visit, or remote support sessions start from only £20 per session.
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Home Fix Computers is a local computer repair and laptop repair service carrying out computer and laptop repairs onsite or in our workshops in the
Guisborough, Stokesley, Middlesbrough, Teesside, Stockton, Hartlepool, Northallerton, Thirsk, Castleton, Danby, North Yorkshire, Billingham,
Ingleby Barwick, Ripon, Coulby Newham and Yarm areas. Repair Centres in Stokesley and Northallerton.
Repairs are low cost and cheap with no callout charge and set fee per job. Home and Business computer repairs undertaken.
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